Fine Your Idea

Pottery-barn-personalization-in-store, the shopping environment has changed — but not the shopper. in that distant world of pre-covid-19, roughly five months ago, retail grocery strategists and futurists were focused on things like omnichannel, brand transparency and customer experience. the “new normal” only changes the focus, not the lens. adjust the lens and “personalization” comes into focus as […]


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